At 98wowph, your personal data is handled with the same care and discretion we apply to every aspect of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a player under Philippine data protection law.
Six core privacy commitments that govern how 98wowph handles your personal information every single day.
All personal data stored by 98wowph is protected using 256-bit SSL encryption. Access to player records is restricted to authorized personnel only, with strict internal access controls and audit logging in place.
98wowph does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only where required by law, by PAGCOR regulation, or with trusted service providers under strict data processing agreements.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by 98wowph. We honor these rights promptly and without unnecessary friction.
98wowph collects only the personal data that is necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
98wowph's data practices comply with the National Privacy Commission (NPC) guidelines and PAGCOR's data governance requirements. Our Data Protection Officer oversees all privacy-related matters on the platform.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. Data is securely deleted or anonymized once the retention period expires.
98wowph ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 98wowph online gaming platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
This document describes in detail the categories of personal data we collect from players and visitors, the purposes for which that data is processed, the legal bases on which we rely, the parties with whom data may be shared, the rights available to data subjects, and the measures we take to keep your information secure.
We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how 98wowph handles your personal data, please contact our Data Protection Officer using the details provided in Section 14 of this document.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, 98wowph is the personal information controller in respect of all personal data collected through the platform. This means that 98wowph determines the purposes and means by which your personal data is processed.
98wowph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. The DPO can be contacted using the details set out in Section 14 of this Policy.
98wowph collects personal data that is necessary for the lawful operation of the platform, the provision of gaming services, and compliance with Philippine regulatory requirements. The categories of personal data we collect include the following:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Mandatory (KYC) |
| Contact Data | Email, mobile number, address | Mandatory |
| Financial Data | GCash number, bank account, transaction history | Mandatory (payments) |
| Technical Data | IP address, device info, session logs | Automatic |
| Communications Data | Support chat logs, email records | When applicable |
98wowph collects personal data through the following channels and methods:
The majority of personal data we hold is provided directly by you when you register an account on 98wowph, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in promotions and surveys.
When you access and use the 98wowph platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and behavioral data such as pages visited and time spent on the platform. Please refer to Section 7 of this Policy for more information on cookies and tracking technologies.
In certain circumstances, 98wowph may receive personal data about you from third parties, including:
98wowph processes your personal data only where there is a lawful basis for doing so under the Philippine Data Privacy Act of 2012. The following table sets out the primary purposes for which we process your data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Age verification (21+ compliance) | Legal obligation / PAGCOR requirement |
| KYC identity verification | Legal obligation (AML laws) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interest / legal obligation |
| Customer support and dispute resolution | Performance of contract / legitimate interest |
| Regulatory reporting to PAGCOR / NPC | Legal obligation |
| Responsible gaming monitoring | Legal obligation / legitimate interest |
| Platform improvement and analytics | Legitimate interest |
| Promotional communications (with consent) | Consent |
Where 98wowph relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, you may update your preferences in your account settings or contact customer support.
98wowph does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in the operation of the 98wowph platform. These include KYC and identity verification providers, payment processors, IT infrastructure and hosting providers, fraud detection services, and customer support platform operators. All service providers are bound by data processing agreements that require them to handle your data in accordance with applicable Philippine data protection law.
98wowph may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required to do so by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of the 98wowph business, personal data held by the Company may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material changes to this Privacy Policy that may result from it.
The 98wowph platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data that helps us improve the platform. A cookie is a small text file placed on your device when you visit a website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 98wowph platform, including your ability to log in and access your account. Strictly necessary cookies cannot be disabled as they are essential to platform operation.
98wowph retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 98wowph. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
You have the right to request a copy of the personal data that 98wowph holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) business days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain information directly through your 98wowph account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. This right is subject to our legal and regulatory retention obligations.
You have the right to object to the processing of your personal data where 98wowph relies on legitimate interest as the legal basis, or where data is being processed for direct marketing purposes.
Where technically feasible, you may request that 98wowph provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another service provider.
If you believe that 98wowph has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
98wowph implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 98wowph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your 98wowph account credentials and for notifying us immediately if you suspect unauthorized access to your account.
The 98wowph platform is strictly intended for adults who are at least twenty-one (21) years of age, in accordance with Philippine law and PAGCOR regulations governing online gaming. 98wowph does not knowingly collect personal data from individuals under the age of 21.
If 98wowph becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all associated data will be deleted, and the matter will be handled in accordance with applicable Philippine law. If you believe that a minor has registered on the 98wowph platform, please contact our Data Protection Officer immediately.
In the course of operating the 98wowph platform, certain personal data may be transferred to or processed by systems located outside the Philippines — for example, where 98wowph uses cloud infrastructure or third-party service providers whose servers are located in other countries.
Where such transfers occur, 98wowph ensures that appropriate safeguards are in place to protect your personal data in accordance with the Philippine Data Privacy Act of 2012 and NPC guidelines. These safeguards may include:
98wowph does not transfer personal data to foreign entities for marketing, profiling, or commercial purposes unrelated to the operation of the platform.
98wowph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players by email and by posting a prominent notice on the 98wowph platform prior to the changes taking effect.
The effective date at the top of this Privacy Policy indicates when the current version was last updated. We encourage you to review this Policy periodically to stay informed about how 98wowph protects your personal data.
Your continued use of the 98wowph platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you must cease using the platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 98wowph, please contact our Data Protection Officer through the following channels:
If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines. For more information about your rights under Philippine data protection law, visit the NPC's official resources.
For matters relating to responsible gaming, self-exclusion, or account restrictions, please visit our Responsible Gaming page. For general platform information, see our FAQ or About Us pages.
In accordance with PAGCOR regulations and Philippine law, all 98wowph players must be at least 21 years of age. Age verification is mandatory at registration. Underage gambling is illegal and strictly prohibited on the 98wowph platform. If you are concerned about your gambling habits, please visit our Responsible Gaming page.
⚠ Gambling is addictive. Know when to stop.
Now that you understand exactly how 98wowph protects your personal information, join thousands of Filipino players who trust the platform for secure, fair, and regulated online gaming — from Manila to Mindanao.
21+ only. Please gamble responsibly. Gambling is addictive. Know when to stop.